Our Policies

📦 Order Processing Time

  • All orders are processed within 1–7 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

🚚 Shipping & Delivery

  • We offer standard and express shipping options.

  • Delivery times may vary depending on your location.

  • A tracking number will be provided once your order has shipped.

🔁 Returns & Exchanges

  • Items can be returned or exchanged within 10 days of delivery.

  • Products must be unused, in original packaging, and include proof of purchase.

💳 Refund Policy

  • Approved returns will be refunded to the original payment method.

  • Refunds are processed within 5–10 business days after we receive the returned item.

❌ Order Cancellation

  • Orders may be cancelled within 2 hours of placement.

  • Once shipped, cancellations are no longer possible.

🛠️ Damaged or Defective Items

  • If your order arrives damaged or defective, contact us within 7 days of delivery.

  • Please include photos of the item. We will arrange a replacement or refund.

💰 Payment Methods

  • We accept Visa, MasterCard, JazzCash, EasyPaisa, Cash on Delivery, and other secure payment options.

  • All transactions are encrypted and secure.

🧾 Sales Tax & Duties

  • Applicable sales tax is calculated at checkout.

  • International customers are responsible for any import duties or customs fees.

🔐 Account Responsibility

  • Customers are responsible for keeping their login information confidential.

  • All activity under your account is your responsibility.

📦 Product Availability

  • We do our best to keep inventory up-to-date.

  • If an item becomes unavailable after purchase, we will notify you and offer a full refund or alternative options.

🎁 Promotions & Discounts

  • Promo codes must be entered at checkout.

  • Only one code per order is allowed unless stated otherwise.

🔒 Privacy & Data Protection

  • Your personal information is stored securely and never shared without your explicit consent.

  • View our full [Privacy Policy] for more details.

🛡️ Secure Checkout

  • Our website uses SSL encryption to protect your personal and payment data during checkout.

🗣️ User-Generated Content

  • Comments and reviews must not include offensive, false, or misleading content.

  • We reserve the right to remove inappropriate content.

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  • Have questions? Our support team is available Monday–Friday, 9 AM–5 PM (local time).

  • Contact us via email or through our Contact Us page.